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Frequently Asked Questions
What is Happy Floor?
Happy Floor is an app that makes pelvic floor exercises less boring with audio-guided exercises and video tutorials. Our app helps you maintain your pelvic health with easy-to-follow workouts.
How do I get started with the exercises?
After downloading the app, you can choose from a variety of guided exercises. Simply select an exercise routine, follow the audio instructions, and the app will guide you through each step.
Is there a subscription fee?
Please check the App Store for current pricing and subscription options. We offer different plans to suit your needs.
Can I track my progress?
Yes! Happy Floor includes progress tracking features that help you monitor your exercise routine and stay motivated on your pelvic health journey.
I'm having technical issues. What should I do?
Please try restarting the app first. If the issue persists, use the contact form below to describe the problem, and our support team will get back to you as soon as possible.
How do I cancel my subscription?
To cancel your subscription, go to your iPhone Settings → [Your Name] → Subscriptions → Happy Floor, and select "Cancel Subscription". Your subscription will remain active until the end of the current billing period.
How do I request a refund?
To request a refund for an App Store purchase, visit reportaproblem.apple.com and sign in with your Apple ID. Select "Request a refund" next to your Happy Floor purchase. Please note that refund requests are reviewed by Apple, and approval is at their discretion based on their refund policy.
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